At FinTrU, we are committed to conducting our business with honesty and integrity within a safe, open and transparent workplace. We hope that all of our colleagues contribute to an inclusive work environment by acting in accordance with our core values and behaviours. We understand that there may be times though when things go wrong, for example, policies are breached, colleagues are discriminated against or criminal activity takes place.
This is not OK and is unacceptable - we encourage all employees, past or present, to speak up at the earliest opportunity. If we don’t know about it, we can’t fix it.
Concerns can be raised internally, or externally through our partnership with Safecall who provide a confidential whistleblowing helpline and website which is available where inappropriate business conduct or unethical behaviour cannot be resolved internally, or where the normal reporting processes are not appropriate. In addition, third parties who have a concern about the conduct or behaviour of FinTrU employees may also use the helpline or website.
The FinTrU Whistleblowing Policy encourages all employees to raise any serious concerns which make them feel uncomfortable in terms of known standards, improper behaviour, breach of policies, or if they face a situation which doesn’t seem right. Employees and third parties have a duty to express their concerns in good faith, fairly and honestly. We are committed to investigating all reports thoroughly, confidentially and independently.
You can contact Safecall 24 hours / 7 days per week via the website here or by phone (free phone call):
UK: 0800 915 1571
Ireland: 1 800 812 740
Netherlands: 00 800 7233 2255
Portugal: 00 800 7233 2255