A Tier 1 U.S.-Based Investment Bank with Global Operations
The client faced a resource gap in managing high-volume BAU legal documentation across multiple asset classes.
Additional headcount was required to support complex negotiations, regulatory remediation and operational reporting.
This shortfall impacted delivery timelines and responsiveness to internal and external queries, creating risk around/compliance and contractual obligations.
To address the client's urgent need for legal documentation support across asset classes and regulatory remediation, FinTrU rapidly deployed a multi-faceted team across onshore and offshore locations.
Developed collaboratively with the client to standardise contract negotiation processes and ensure alignment with regulatory requirements.
Introduced to streamline approvals and reduce negotiation turnaround times while maintaining compliance integrity.
Co-developed training materials to ensure consistent onboarding of surge staff and adherence to client legal standards and systems.
Implemented agreed metrics and feedback loops, with BAU legal leads acting as escalation points to resolve blockers and drive continuous improvement across remediation and BAU workflows.
FinTrU delivered a high‑performing legal support solution that consistently exceeded client expectations across BAU and regulatory remediation activity.
The legal support team consistently met and frequently exceeded the client’s weekly execution KPIs across multiple asset classes, ensuring timely delivery of BAU documentation and regulatory remediation. Approval bottlenecks were reduced through streamlined workflows and automated fallback positions, improving negotiation turnaround times.
Across remediation populations, all required amendments were executed in line with client targets and regulatory deadlines. Surge capacity was onboarded rapidly using tailored training materials and playbooks, while BAU leads provided escalation support to maintain quality and continuity.
FinTrU provides scalable onboarding frameworks for legal documentation teams supported by embedded performance tracking to strengthen compliance assurance. Our model enhances operational resilience for future demand surges while augmenting BAU teams through our delivery of regulatory remediation programmes including Brexit, LIBOR transition, CSDR, UMR and U.S. Treasury Clearing.
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