Technology Product Privacy Notice

Overview

FinTrU respects your privacy and is committed to protecting your personal data.

This Product Privacy Notice sets out the principles FinTrU follows when we collect and process your Personal Data as part of our Technology Product offering.

FinTrU delivers technology products to support clients with their business processes. Our solutions are powered by data that our customers are required to collect – enabling processes that keep them compliant. Our products accelerate process efficiency, enable quality improvement, manage risk and reduce costs for global customers.

Depending on the nature of our relationship with our clients, FinTrU may act as a data controller for the processing of any personal data in the development and operation of the technology products we provide.

For Our Products

We collect information on businesses and business professionals in the development and provision of our technology products. This data includes the following:

• Company and business professional contact information, including name, job title, address, phone number, fax number, e-mail address, domain names, and trade associations
• Detailed company profiles and statistics
• Company management information such as beneficial ownership and persons of significant control
• Company operational structures and histories, including territories, subsidiaries, affiliates, and lines of business
• Business information regarding profitability, debts, assets, net worth, and business relationships
• Business compliance information from public source government and professional records, media and business publications

For Machine Learning / AI

Machine Learning (ML) offers numerous opportunities to improve efficiency, increase productivity and inform accuracy of business processes. ML models depend on the quality of the data they consume for the quality of their results. ML models also require a significant amount of data, often from multiple sources.

We train our models for the purposes of document annotation, and our models identify, label and extract key information from assets (including, but not limited to, documents). Our software and ML models target commercial data, but a limited amount of personal data concerning natural persons may be processed in the software due to the person’s public role in a company. FinTrU’s legal basis to process any personal data within our software is part of our legitimate interest in providing services to FinTrU customers.

For Communications

We may collect personal information when you contact us about our products or use our products or websites. This data can include the following:

• Information that identifies you, including professional contact information
• Information collected from cookies or other tracking technologies
• Internet or network activity
• Geolocation information
• Correspondence and other communications between us
• Information about devices, including information from your mobile telephone, tablet or laptop for example
• Marketing preferences

The Origins of our Data

Our data originates from:

• Organisations providing information directly to us
• Data vendors
• Governmental and administrative public records such as business registrations, company filings, court and bankruptcy filings
• Public sector information (e.g. Charity Commission, Company Registrars)
• Regulatory bodies and law enforcement agencies
• Website visitors and those who inquire about our services
• Public websites and reputable news outlets

In order to deliver our products to our customers, we process data that our customers supply us with. This may sometimes include personal data which is used for the purposes mentioned in this policy.

Sharing Information

We may share Data (that may include personal data) with others where it is lawful to do so. FinTrU does not sell your personal data or other information to any third party. Examples where we may share data include:

1. Third parties to help us manage risk, fraud and to help provide us with information to effectively communicate with you to meet our legal obligations
2. Customers – businesses and organisations with whom we enter into agreements to licence or access our proprietary data
3. Any people or companies where required if we sell our business to a third party, or go through a corporate reorganisation
4. Law enforcement, government, courts, dispute resolution bodies, our regulators, auditors and any party appointed or requested by our regulators to carry out investigations or audits of our activities, if required by law, or if required for the legal protection of our legitimate interests in compliance with applicable laws
5. Other parties involved in any disputes, grievances and investigations
6. Fraud prevention agencies who will also use it to detect and prevent fraud and other financial crime and to verify your identity
7. As required or appropriate in order to protect our website, business operations or legal rights

Data Retention

Data, including some personal data, is stored for varying lengths depending on the nature and purpose for which it was collected. We store all data, including personal data, in line with any applicable statutory minimum periods, and review it periodically to ensure it is still necessary to be retained for the purpose for which it was collected.

Grounds for Processing

Our legal basis for processing personal data may rely upon our Legitimate Interest, a Legal Obligation or for the Public Interest.

Legitimate Interest

‘Legitimate Interest’ means the interests of our company in developing and operating our technology products for our customers. For FinTrU’s Technology Products, our Legitimate Interest includes the collection and use of data to support the development and provision of our products to customers (and the marketing of our business).

Our products are powered by data that our customers are required to collect – enabling processes that keep them compliant. We have carried out assessments of our legitimate interests and weighed these against the interests, fundamental rights and freedoms of the individuals we process data on.

Legal Obligation

FinTrU may process data in order to comply with a legal obligation. For example, if you submit a request to us for a copy of your personal data, either directly or through a third party that you have authorised to act on your behalf, we will normally be legally required to provide that personal data.

Public Interest

FinTrU may process your information if it is in the public interest. For example, FinTrU may process your information for the purpose of preventing or reporting crime.

For information about your Data Subject Rights, please refer to our Privacy Policy.

Queries and Complaints

Queries regarding this privacy notice or our data protection practices should be sent to dataprotection@fintru.com.

If you wish to make a complaint about how FinTrU has handled your personal data, please email dataprotection@fintru.com. We will investigate your complaint according to our Complaints procedure.

You also have the right to make a complaint to the regulator in any of the countries in which we operate. Their details are:

UK: Information Commissioner’s Office (ICO) (FinTrU’s registration number is ZA316397)

Republic of Ireland: Data Protection Commission (DPC)

Portugal: Comissão Nacional de Proteção de Dados (CNPD) 

Last Updated: 21st May 2026