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Rachael Craig

Associate - KYC


My name is Rachael Craig and I joined FinTrU as an Associate in September 2020. I originally spent some time in Talent Pool, where I was able to learn more about financial services and FinTrU’s culture, before beginning work in my current project. 


What was your background prior to joining FinTrU?

I studied Law with Spanish at Queen’s University Belfast and then spent five years living in Spain, working first as an English teacher and then in a law firm in Seville. Upon returning to Belfast, it was important to me that my future career allowed me to use and build upon my language skills. FinTrU were very supportive of this and has ensured that I am placed in a position where I am able to speak or use Spanish daily.  

What is your current role at FinTrU? 

I currently perform client outreach for a Tier 1 Investment Bank. I have direct communication with clients and stakeholders, and I also work closely with my colleagues on the project, making it a very interesting and dynamic role. I am constantly learning new things about KYC and the daily workings of an investment bank, while also improving soft skills, such as communication, leadership and problem-solving. 


How has FinTrU supported you during your career development? 

Coming from a legal background, I did not have previous experience of KYC or client outreach. I received extensive training at the beginning of this project and have always been encouraged to ask questions. I have been provided with regular feedback on my work which has been extremely helpful in allowing me to understand the role and deliver work of a high standard.


Client outreach is an aspect of financial services which I find interesting, and I’m glad to have the opportunity to work in an area that I may not have otherwise considered. FinTrU has also supported my external study and sponsored my IOC Introduction to Securities and Investment exam, which I recently passed. The continued encouragement and support which I have received from FinTrU has been invaluable in helping me consider and plan the progression of my career within financial services. 

Why would you recommend a career at FinTrU?


Since starting work with FinTrU, my learning and growth have been treated as a priority. It is a company that offers great opportunities for progression and employees are given responsibility from an early stage.


With weekly Lunch and Learn sessions and a growing number of clients, it is a great place to expand your knowledge of financial services and experience the different areas of this field of work.


There's also a sense of community within the company and, although I have been working from home since joining, the different events and activities have made me feel like part of the wider company, as well as helping make lockdown that little bit more enjoyable!  

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What advice would you give to someone who is planning on a career with FinTrU?

I would advise new FinTrU employees to get involved as much as possible. FinTrU has lots of different clubs and societies and, in the six months since I have started working with the company, there have been quizzes, bingo nights, Bootcamp and Zumba sessions and painting events, as well as talks on a variety of different subjects given by internal and external speakers. It is a great way to meet new people and learn more about the company and everything it has to offer. 

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